Privacy Policy

1. Introduction

Welcome to the privacy policy of QuadBuggy Adventures. We are an outdoor activities organizer based in Marrakech, Morocco, specializing in quad and buggy excursions through the Palmeraie and Agafay Desert.

At QuadBuggy Adventures, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website or services.

By using our website or booking our services, you agree to the practices described in this privacy policy.

2. Data Collected

As part of our services, we may collect the following types of personal data:

Personal Identification Information

• Full name: To identify participants in our excursions
• Email address: For booking confirmations and communications
• Phone number: To contact you regarding your booking

Booking Information

• Date and time of the chosen excursion
• Type of activity selected (quad, buggy, camel)
• Number of participants
• Special requests or particular needs
• Hotel information for pickup service

Browsing Data

• IP address
• Browser type and device
• Pages visited on our site
• Duration of visits

3. Use of Data

We use your personal data for the following purposes:

Booking Processing

• Confirm and manage your excursion bookings
• Arrange transportation from your hotel
• Prepare the necessary equipment for your group
• Provide you with practical information before your activity

Communication

• Respond to your questions and inquiries
• Send you booking confirmations and reminders
• Contact you in case of changes or important information

Marketing (with your consent)

• Inform you of our new offers and promotions
• Send you our newsletter if you are subscribed
• Share information about our special events

Note: You can unsubscribe from our marketing communications at any time by contacting us or using the unsubscribe link in our emails.

4. Data Protection

The security of your personal data is a priority for QuadBuggy Adventures. We implement various security measures to protect your information:

• Secure connection: Our site uses the HTTPS protocol to encrypt transmitted data
• Restricted access: Only authorized personnel have access to customer personal data
• Secure storage: Your data is stored on secure servers with appropriate protection measures
• Limited retention: We only retain your data for the duration necessary to fulfill the purposes for which it was collected
• Staff training: Our team is trained in data protection best practices

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We do our best to protect your data, but we cannot guarantee its absolute security.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use

• Essential cookies: Necessary for the website to function
• Performance cookies: Help us understand how visitors use our site
• Functionality cookies: Allow us to remember your preferences
• Analytical cookies: Used to analyze site traffic through tools like Google Analytics

Managing cookies

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. User Rights

In accordance with applicable regulations, you have rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you
• Right of rectification: You can request the correction of inaccurate or incomplete data
• Right to erasure: You can request the deletion of your personal data in certain circumstances
• Right to portability: You can request to receive your data in a structured and commonly used format
• Right to object: You can object to the processing of your data, particularly for direct marketing purposes
• Right to restriction: You can request the restriction of processing of your data in certain cases

To exercise any of these rights, please contact us at the address indicated in the "Contact" section below. We will respond to your request as soon as possible and in accordance with applicable law.

7. Data Sharing

QuadBuggy Adventures does not sell your personal data to third parties.

We may share your information only in the following cases:

• Service providers: With partners who help us provide our services (for example, transporters for hotel transfers)
• Legal obligations: When required by law or to respond to legal proceedings
• Protection of rights: To protect our rights, property, or safety, as well as those of our customers

Any sharing of data with third parties is subject to strict confidentiality agreements and limited to strictly necessary information.

8. Contact

For any questions regarding this privacy policy or to exercise your rights, you can contact us:

We are committed to responding to all your requests within a reasonable timeframe.